Your privacy matters to us. This Privacy Policy explains exactly what personal data okaygames collects, how we use it, who we share it with, and how we keep it safe — in plain language, in full compliance with Philippine law.
Six key commitments okaygames makes to every player regarding their personal data.
okaygames processes all personal data in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission of the Philippines.
Your personal information is stored on encrypted, access-controlled servers. okaygames employs industry-standard security measures including TLS encryption, firewalls, and regular security audits.
okaygames does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate and improve the okaygames platform.
We tell you exactly what data we collect and why. No hidden data practices, no vague language. If okaygames collects it, this Privacy Policy explains it clearly and completely.
Under Philippine law, you have the right to access, correct, and request deletion of your personal data. okaygames provides straightforward processes to exercise all of your data subject rights.
okaygames uses cookies to improve your experience and analyze platform usage. You can manage your cookie preferences at any time through your browser settings or our cookie management tool.
okaygames is committed to protecting the privacy and personal data of all users of its platform. This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC).
As a platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines, okaygames understands the importance of trust. We handle your personal information with the same care and respect we expect you to bring to the okaygames platform itself.
This Policy applies to all personal data collected through the okaygames website, mobile-optimized platform, customer support channels, and any other services operated by okaygames. It should be read together with our Terms & Conditions and Responsible Gaming Policy.
When you register for an okaygames account, use our services, or contact our support team, we collect personal data that you provide directly, including:
When you access and use the okaygames platform, we automatically collect certain technical and usage data, including:
okaygames may receive personal data about you from third-party sources in limited circumstances, including:
okaygames uses the personal data we collect for the following purposes:
okaygames will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or as otherwise permitted by applicable law.
okaygames processes your personal data on the following legal bases under the Data Privacy Act of 2012:
okaygames shares personal data with carefully selected third-party service providers who assist us in operating the platform. These include identity verification providers, payment processors (GCash, PayMaya, Philippine banks), cloud hosting providers, customer support software providers, and analytics platforms. All service providers are contractually bound to process your data only on okaygames's instructions and in accordance with applicable data protection law.
okaygames may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other government authorities where required to do so by applicable Philippine law, court order, or regulatory directive. okaygames will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of okaygames's business, your personal data may be transferred to the relevant successor entity. okaygames will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Policy.
okaygames does not sell, rent, or trade your personal data to any third party for their own independent marketing or commercial purposes. Full stop.
okaygames retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
Specifically:
When personal data is no longer required, okaygames will securely delete or anonymise it in accordance with our data disposal procedures.
okaygames implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, okaygames will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.
Cookies are small text files placed on your device when you visit the okaygames platform. They allow the platform to recognise your device, remember your preferences, and provide a more personalised experience. okaygames also uses similar technologies such as web beacons, pixel tags, and local storage objects.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of the okaygames platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okaygames:
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." okaygames will respond to all verified requests within thirty (30) days, as required by the Data Privacy Act of 2012.
The okaygames platform is strictly intended for adults aged 21 years and above, as required by Philippine gaming regulations. okaygames does not knowingly collect personal data from individuals under the age of 21.
If okaygames becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the okaygames platform, please contact us immediately at [email protected].
okaygames primarily stores and processes personal data within the Philippines. In limited circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or identity verification services with international operations.
Where such transfers occur, okaygames ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the National Privacy Commission. okaygames will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards.
okaygames reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. The date of the most recent revision is displayed at the top of this page.
Where changes are material, okaygames will notify you via the platform or by email to the address registered on your account. Your continued use of the okaygames platform following the effective date of any revised Policy constitutes your acceptance of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about how okaygames protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way okaygames handles your personal data, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For more information about your rights and the NPC's complaint process, visit the NPC's official website.
For general platform support, visit our FAQ page or our About Us page. For information on your rights and responsibilities as a player, please review our Terms & Conditions.
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